Live Technical Support! We offer a wide range of services from Live Chat to in house repair. All at great prices!! If you need to lower your over head and keep your customer happy we can work out a deal. Our prices are the lowest in the industry.
No Phone transfers (All you need to do is add our live support link to your company website)
We have Operators to handle all your support issues:
Customer Support : We handle customer complaints and comments. We will also direct customers through your company directory and website. We also offer customer tutorials through remote access and webcasts.
Helpdesk : We handle level 1 tech support and more Technical questions and issues through this desk.
Tech support : Here we offer level 2 and 3 Technical support. We also offer remote services here which allows us to take control of your computer to manually make repairs and changes. (this also works well for tutorials)
All these services are live support chat sessions they are all documented and recorded and will be sent to you upon request or weekly. All issues and resolutions will be put into a knowledgebase and sent to your R&D department or customer service reps.
